Free space indicator incorrect please help.
AnsweredAttempting to finish some uploads into my storage and even on my phone it's showing my total free space available should be around 50% full.
I would like to request that the "script" be ran on my account to update to accurate storage totals.
Any and all help with this issue would be greatly appreciated.
It was suggested to reach out from your support article here: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
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Hi Ryan,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
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