hi, my storage is full, but it isn't. how i can resolve this problem?
AnsweredI can See and have about 4GB of Files, but my Storage is "full", 10.0GB.
Trash is empty
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Hi Pat,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
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