Please run 'Storage Usage Or File Count In My Account Is Incorrect' script on my account

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Guy Taylor

• March 20, 2024 22:41

Hi,

My account is reporting as being full even though I have no files in it.

Could you please run the scripts mentioned here to fix it? : https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Account ID is : 16159070

Thanks

Guy

 

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  Rona

  • March 21, 2024 20:06

  Hi Guy, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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  Guy Taylor

  • March 21, 2024 20:46

  Great, thank you very much!

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