User Activity Report not showing all external users

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Evenica IT

• April 30, 2024 20:22

Hi,

I have a directory that has been shared with internal and external users. The files in the directory show they were accessed by external users, but when I run the "User Activity Report" it does not show this. It shows no activity for all of January.

My manager is asking me to generate a report listing all external users who accessed the directory's files, but it seems impossible for me to do.

Thanks,

Matt.

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  Rona

  • April 30, 2024 22:44

  Hi Matt,  

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

  Thanks for posting!

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  Nathan Nerling

  • July 27, 2024 00:33

  This is the first post that comes up with this topic... if there is already another response on this would you post the link?

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  jnickell

  • August 02, 2024 15:44

  Evenica IT and Rona  Could you share publicly if this is possible and if so how to do it.  I am also looking to understand how we can report on activity by external users. 

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