Can't upgrade account

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Scott

• May 14, 2024 14:20

There was an error processing your request.

We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance.

There is nothing wrong with the card, we've tried 3 different usable cards. 

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  Rona

  • May 14, 2024 20:31

  Hi Scott, 

  Welcome to Box Community and glad to assist! 

  Please contact our Sales team using box.com/pricing and use our Live Chat function to address your inquiry. 

  Thanks for posting! 

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