Add user with existing account

Completed

Follow

New post

Mackenzie Barrett

• May 14, 2024 20:44

Hello! I need to add a user to my account but am getting the error associated with adding a user who has an existing account. Can you please help?

Thanks!

1

• 

  Rona

  • May 15, 2024 15:21

  Hi Mackenzie,

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

  0

  Comment actions Permalink
• 

  Sara Bayley

  • September 26, 2024 15:50
  • Edited

  Hi, I also have this issue. Previously, I was told that anyone with an @usm.edu email address would be automatically added to our Box, but now, a person with this email type needs to be added and I am getting the same error as above. Any update on this?

  0

  Comment actions Permalink

Please sign in to leave a comment.