Wrong Free storage
AnsweredHello
I have an account with 50 GB and although I've alredy deleted a lot of files, Box still prevents me for uploading data.
My account ID is 178580184
I've readed an article explaining why may this can happend (https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect) and I've also readed some posts saying that you can run some kind of script to solve this issue.
Thank you in advance!
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Hi Victor,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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