There was an error while trying to add new email to my account

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Ali Mousavinezhad

• May 20, 2024 12:56

Hi, I am trying to add an email address to my account, but I am getting an error message that says "There was an error while trying to add NewEmail@email to your account." Thank you for your assistance.

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  Rona

  • May 20, 2024 20:21

  Hi Ali,

  Welcome to Box Community and happy to assist! 

  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services. 

  At this rate, please get in touch with your internal helpdesk team for assistance. 

  Thanks for posting!

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