The administrator of the Box has left the company and cannot take over the privileges.

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Ren Ogasawara

• May 21, 2024 09:36

We are having trouble transferring administrative rights because the Box administrator has left the company. Kindly Could you please advise on how to address this issue?

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  Rona

  • May 24, 2024 21:18
  • Edited

  Hi Ren, 

  Welcome to Box Community and glad to assist!

  Can someone from your paid account open a new ticket so we could look into the account? Rest assured that a member of our team will get in touch to address your Admin transfer.

  Thanks for posting! 

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