Can't comment on PDFs
Answered
Okay, so starting yesterday, is anybody else suddenly unable to post comments on PDF files using Adobe Acrobat for Box? Every time I try to post a comment, it comes up with a little red error box that says "We were unable to post your comment, please try again." I've tried signing in with several different browsers, but it didn't help.
-
Hi Laura,
Welcome to Box Community and glad to assist!
Did you check if your collaboration permission has changed? If not, please follow the suggested troubleshooting steps below.
- Updating your browser to the latest version.
- Clearing your browser's cache.
- Using Box with an alternate browser, computer, or network.
- Log out and log in from box.com.
- Restart your machine.
Hope it helps!
Please sign in to leave a comment.
Comments
1 comment