Box Running out of Space
AnsweredSize on HDD is 45GB and storage of account says it full at 100GB is much larger than files stored, can you run script to solve it. This happens once every 4 months are or so, can script be set up to run automatically? Is there a permanet fix for this, as I seem to ask for this to be done constantly. Box should but a button on the system that can do this when needed, or the softwre should be updated to run autmatically every few months..
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Hi David,
Welcome to Box Community and glad to assist!
Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these totals. This has no effect on your underlying data. All of your files remain in place and have not decreased in size or been edited by unauthorized people.
Please keep in mind the following information about storage calculations:
- Trash is excluded from your overall storage calculation.
- If you are collaborating with another user in a folder they own, the storage is calculated only as part of the owner's account and will not count toward your storage calculation.
Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may take up to 24 hours to be correct.For reference, you can visit this article.Thanks for posting!
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