2段階認証の認証コードが届かずログインできません

Answered

Follow

New post

斎藤康彦

• May 31, 2024 12:33

ログインの際に2段階認証の認証コードを求められますが、設定した覚えもなく、

自分のどのデバイスにもコードは届きません。解決策を教えて下さい。

-5

• 

  Rona

  • May 31, 2024 19:50

  Hi there,

  Welcome to the Box Community, I'm happy to help!

  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated. 

  Thanks for posting! 

  -4

  Comment actions Permalink
• 

  HIROKO KOSAKA

  • October 23, 2025 02:31

  Hello

  My friend is being asked for a two-factor authentication code when he logging in. He doesn't remember setting it up, and the code isn't arriving on any of his devices. Can you help us to fix this?

  Best regards,

  0

  Comment actions Permalink

Please sign in to leave a comment.