Issue with being over charged

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Wardelia Janaye

• July 08, 2024 13:37

I am being charged 10x the price I was quoted for the starter plan. I need help with making sure my account is updated to charge the proper amount on a monthly basis!!!!

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  Rona

  • July 09, 2024 19:03

  Hi Wardelia, 

  Welcome to Box Community and glad to assist!

  To address your payment query, please reach out to our Billing team via email: billing@box.com or open a new ticket. 

  Thanks for posting! 

   

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