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2 comments

  • Marlene Hadley

    Hello!
    If you're having trouble canceling your account on the Box website and encountering issues, it can be frustrating. Here’s a straightforward approach you can consider:

    Contact Support: Reach out to Box customer support directly through their official support channels. Explain your situation clearly and request assistance with canceling your account.

    Provide Details: Be sure to provide any necessary account details or information they may require to verify your identity and process the cancellation.

    Follow Up: If you don't receive a prompt response or resolution, consider following up with Box support to ensure your request is handled promptly.

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  • Rona

    Hi Ronald, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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