I need to change the primary email

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist!

    To add and validate your email domain:

    Adding a managed domain consists of three separate tasks:

    1. Add the domain and get a unique code (also known as a hash).
    2. Create a new DNS record for the domain with the unique code.
    3. Validate the domain.

    For the complete instructions, please visit this Community article

    Thanks for posting! 

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