BoxDriveインストール後、ログインを試みると「Box Driveを起動しています...」が表示されて、その後またログインの画面に戻る。これが繰り返される。

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大田廉

• July 20, 2024 01:52

Windows OSを使っておりドライバも特に問題ないと思われるが、複数のPCでWindowsアプリとしてBoxDriveへログインがうまく行えない状態になっている。

事象を記録してYoutubeに公開しようと思ってます。

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  Rona

  • July 22, 2024 19:07

  Hi there,

  Welcome to the Box Community, I'm happy to help!

  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated. 

  Thanks for posting!

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  Nobuhiro YAMANISHI

  • October 04, 2024 10:52

  After installing Box Drive, when I try to log in, it displays "Starting Box Drive..." and then returns to the login screen. This repeats.

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  Nobuhiro YAMANISHI

  • October 05, 2024 07:44

  My OS is Windows11x64bits latest updated.

  My browser is the latest Google Chrome.

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  ひげおひげお

  • April 13, 2025 12:55

  The same problem is occurring on MacOS 15.4. I can't start Box Drive no matter how long I wait.

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  寺崎 博文

  • May 26, 2026 22:55

  Thank you for your assistance.
  I was using BOX Drive after installing it, but since an automatic update, it has been repeatedly resetting and restarting, and is unusable.
  My PC is an HP running Windows 11 64-bit.
  There were rumors that HP's security software was causing the problem, so I uninstalled it, but the situation has not changed.

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