Change Primary admin email address

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Trinity Development and Alumni

• July 22, 2024 13:05

Hi, Our account has the primary admin email as our IT Manager who no longer works in our company.  I want to change to my email address.   I can't currently do this.  Can you assist please? 

Dymphna 

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  Rona

  • July 22, 2024 22:20

  Hi Dymphna, 

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Caitlin Corrigan

  • August 28, 2024 08:01

  Hi this has happened to us too. Please assist

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