Available storage space is wrong
CompletedHello
We are having problems with the Incorrect Storage Usage problem on this box account:
Account ID
16674665918
Could you please run the script to fix it?
Note: i had this problem now in several accounts, would´t it be easy for you and for us, if there where a buton in the online admin console to run the script and fix the storage report issue?
Best Regards
-
Hello!
It seems you’re experiencing the common “Incorrect Storage Usage” issue with your Box account. Unfortunately, I can’t run the script directly, but you can contact Box Support to request the script be run for your account.
Your suggestion for a button in the admin console to fix this issue is a great idea and could streamline the process for many users. You might want to share this feedback with Box Support as well.
Best regards!
Please sign in to leave a comment.
Comments
2 comments