データ移行中のエラー
Answered
添付画像のようなエラーメッセージが出ます。ストレージ無制限のはずでは？ちなみにフォルダの中のファイルだけ移行しようとしても同じエラーメッセージが出ます。
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Thanks for sharing this type of info it's great to us.
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Hi there,
Welcome to the Box Community, I'm happy to help!
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Thanks for posting!
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It looks like the error might not actually be related to storage limits, but rather permissions, file size restrictions, or a temporary issue during the migration process. You could try checking access rights or splitting the data into smaller batches to see if that resolves it. I ran into a similar issue before, and following some troubleshooting steps from this website helped me identify what was causing the transfer to fail.
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This type of error usually appears even when storage is shown as “unlimited” because there may still be hidden limitations such as file count limits, sync restrictions, or account-level policies applied by the service. If you’re getting the same message even when only moving files from a folder, it could also be related to a sync/cache issue or a temporary system glitch. I would suggest logging out and logging back in first, then clearing the app/browser cache and trying again. If the issue continues, checking the exact error screenshot with the platform’s support team would help identify the root cause more quickly. I’ve also seen similar storage sync issues handled differently depending on the tool being used (for example, systems like tmsim may behave differently depending on configuration).
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It looks like this error may not be related to the total storage limit but rather to a migration or permission issue. Even with “unlimited storage,” some systems still restrict file transfers based on folder structure, file types, or temporary sync limits. Try checking if the files are open elsewhere, or if there are any hidden system restrictions during migration. Restarting the sync process or re-logging into your account may also help.
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This type of error usually happens during data migration when the system cannot properly process certain files or folders, even if storage is unlimited. It’s possible that the issue is related to file permissions, corrupted files, or a sync limitation rather than storage capacity itself. I’d recommend trying to move a smaller batch of files first and checking whether any specific file is causing the problem.
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