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  • Rona
    • Edited

    Hi Katherine, 

    Welcome to Box Community and glad to assist! 

    Looks like you need further assistance to cancel your Box subscription. And to do so, please contact our dedicated team via cancel@box.com. Rest assured that a member of our team will get in touch as soon as possible. 

    Meanwhile, for the self-serve option, you can follow these instructions to cancel your account. 

    We'd love to further assist! 

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