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  • Ann

    Hi Tori, 

    Welcome to Box community!

    Prerequisite

    To add managed users, you must be:

    • An Admin
    • A Co-Admin with the Manage users permission enabled

    To add one or more managed users manually:

    1. Go to Admin Console > Users and Groups.
    2. Click the Managed Users tab.
    3. Click Add Users () and then click Add Users Manually.
    4. Enter the managed user's name and email address. 
    5. Optionally select Groups for the user to be a member of and Folders for the user to have access to.
    6. Optionally hover over a user row and click the gear icon () to configure other user settings for that new user or click  and then click Select User Settings for All Rows to configure other user settings for all new users. See the Managed Users Tab section of Users & Groups Settings for details.
    7. Optionally click Add User to add a row to the table. Then repeat steps 4 through 6 for each user.
    8. Click Save.

    Reference: https://support.box.com/hc/en-us/articles/360043691614-Adding-Managed-Users

    To delete a managed user:

    1. Go to Admin Console > Users and Groups .
    2. Select the Managed Users tab.
    3. Click the user name.
    4. Click Delete User .
    5. If the user owns content in Box:
      1. Select either:
        • Transfer content and workflows to another user, and then enter the name or email address of another managed user in your organization that the deleted user's content will be transferred to. Content left in the user's trash will also be transferred.
        • Delete their content to delete the managed user's content and workflows. (This option is not available if your organization has Governance enabled or if the user owns only workflows.)
      2. Click Continue.
    6. Decide whether you want to notify the involved users. (You can choose to notify the deleted user at the email address in their managed user account, and also the user that content and workflows are being transferred to.)
    7. Click Delete User.

    Reference: https://support.box.com/hc/en-us/articles/360043694514-Deleting-Managed-Users 

    I hope this answers your questions. Thank you for posting!

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