Confirmation mail fails to send

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Serge van der Haegen

• August 17, 2024 11:34

Hi,

 

We are trying since days to get the Confirmation Mail for a new account but it does not arrives. How can we manage? We checked all spam, etc but still nothing is arriving in the mailbox. Thanks to help us as we need the access for work.

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  Ann

  • August 19, 2024 19:15

  Hi Serge,

  Welcome to Box Community!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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