Searching Tags - Files not showing when searching a tag

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Phoenix Publishing House

• August 21, 2024 02:09

Hi,

I'm having trouble with a tagged item, when I search for it using the search bar, the files don't appear. Could you please look into this issue?

Thank you.

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  Rona

  • August 21, 2024 19:44

  Hi there,

  Welcome to Box Community! 

  To help address the issue with tags, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Phoenix Publishing House

  • August 22, 2024 00:51

  Hi Rona,

   

  Thank you for your quick response and for creating a ticket.

  Appreciate your help with this!

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