Product Guides are now available in the beta release of the redesigned, AI-powered docs.box.com. Check out all the details on what's changed.

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2 comments

Date Votes
  • Nick Palmer

    Multiple users reporting the same - documents will not open online or in desktop apps.

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  • Rona

    Hi Natalie, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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