Space not reclaimed after deleting files

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Abo Lin

• September 25, 2024 15:01

Hi,

I have deleted so many files and and folders which I do not need, I removed same from thrash also, still storage space is showing same as earlier. 

How to reclaim space?

Thanks!

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• 

  Rona

  • September 25, 2024 19:09

  Hi Abo, 

  Welcome to Box Community and glad to assist! 

  Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may take up to 24 hours to be correct.

  For more information regarding your data inaccuracies, please visit this article. 

  Thanks for posting!

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  Abo Lin

  • September 26, 2024 00:06

  I am wondering what to do if the aggregate doesn't get corrected after waiting for a very long time, like for a week?

  Should I post another request again? Thanks.

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