Adding users with emails associated with another account

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2 comments

  • Rona

    Hi Kat, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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  • Ian Newton

    We are having the same issue. We need to get these users into our Enterprise account ASAP. is there a way we can get your support group to delete the required emails form your system so we can move the users into our Enterprise Account?

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