I can't open some files

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Rose Thomas

• October 25, 2024 21:03

I have some files that I cannot open, it says,

Oops! We can't seem to find the page you're looking for.

Help, please!

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• 

  Ann

  • October 25, 2024 21:43

  Hi Rose, 

  Welcome to the Box community!

  Here are the troubleshooting steps to try:

  • Clear your Browsing history
  • Temporary disable plug-ins or extensions
  • Make sure that your firewall is configured for Box apps. Reference article here.

  Hope these help. Thank you for posting!

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