finding a file through a link

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Laurie Martz

• November 05, 2024 19:59

I have been given a link to find and download a file. 

when I hit the link it takes me to a screen that says 'no files to preview' and  'upload your file...'

How can I locate the file location?

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• 

  Ann

  • November 05, 2024 21:51

  Hi Laurie, 

  Welcome to Box community!

  I recommend that you reach out to the person who sent you the link and request for a new shared link, make sure the link is set to "people with the link" for you to be able to preview and download files.

  Here's the article for reference: Creating Shared Links.

  Thank you for posting!

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