PLEASE CONTACT

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Alana Cornish

• November 08, 2024 16:35

I need assistance with my account regarding billing and adding additional admins. Can customer service please contact me via phone. 

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  Ann

  • November 08, 2024 21:00

  Hi Alana, 

  Welcome to Box Community!

  Kindly reach out to our Billing team via email at billing@box.com, and they will assist you with your billing issue. 

  Here are the steps on how to grant co-admin permissions:

  1. Go to Admin Console > Users & Groups.
  2. Click the Managed Users tab.
  3. Click the name of a managed user with a Role of Member.
  4. Hover over the Role and Access Permissions section and click Edit ().
  5. In the Role drop-down list, select Co-Admin.
  6. Select which Co-admin permissions you want the user to have. See Co-admin Permissions for details about each permission.
  7. Click Save.

  Reference: Granting And Modifying Co-Admin Permissions

  Thank you for posting!

   

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