Disabling 2FA setting

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Goh Ping Ping

• November 19, 2024 03:49

Hi, my coworker needs to disable the 2FA settings in her account so that she can log in to access the shared files urgently. Can you please assist urgently.

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  Rona

  • November 19, 2024 15:05

  Hi Ping Ping, 

  Welcome to Box Community and glad to assist! 

  This is a login issue and please have the affected user to contact Box Support and open her ticket. 

  Thanks for posting! 

   

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