Share folders are not visible

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  • France

    Hi Tom, 

    Welcome to the Box Community!

    It looks like you have been given a "Shared link" thus to access those shared folders, you would need the link shared to you.

    If you wish to see the folders into your Box folder structure, you would have to be added as a "Collaborator" to the folder.

    You can learn more about the differences between these two functions on the following article:


    Thanks for your post and participation!

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