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8 comments

Date Votes
  • France

    Hi Inger, 

    Welcome to the Box Community!

    Can you check on your phone setting and follow these steps?:

    • Scroll down to "Camera," tap "Formats" and pick "most compatible" for JPEG and then try uploading your photos again.

    They should upload on JPEG format after you've completed the steps above.

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  • Inger Ekrem

    Hi France!
    Thanks for the tip.
    It works for all pictures i take AFTER I made the setting, but for all my 10 000 old pictures, it does not.
    So I guess my question remains, how to upload old pictures from Iphone as jpeg files.....

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  • Anthony Mekel

    I have the same issue? What about pics from before you make the settings change???

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  • Alonso Raigosa

    I have the same question, 

    Is there any way you can upload old pictures in JPEG format instead of HEIC?

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  • David Miner

    has box support answered this question yet? 

     

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  • Mozart Lee

    If you start from Photos, "Select" the images you want to upload, click Share, then select Box, the images will be uploaded as .jpg

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  • Spyro Trifos

    All of the above camera settings were set in iPhone but he new Capture Widget seemed to upload HEIC files. Is there a code issue with the widget?

     

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  • Jan Heinrich
    Mozart Lee
     

    If you start from Photos, "Select" the images you want to upload, click Share, then select Box, the images will be uploaded as .jpg

    How do you upload more than 10 at a time?

    How can you access collections rather than going through every level of tree to get to folder?

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