I am the owner of a Box account. A viewer I shared the link with cannot get into the Box link that I sent. When they click on the link, it asks for e-mail and password. They enter their e-mail and don't have any password. No place do they see where they can create one. When they try to reset the password it says they will get an e-mail giving them this opportunity. The e-mail never comes. Not even into junk or spam accounts. Any assistance provided is greatly appreciated.
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