CANCEL AND REFUND PAYMENT ASAP
Hi,
I was trying to sign up for 1 month subscription to test Box service. After adding my payment details and clicking submit, i figured Box is charging me $540 for 1 year subscription which is not wha ti want. I am requesting a cancellation of my account and refund of my money back to my card as soon as possible. my email is : [personal information--redacted]
Thank you.
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Hi Oluyomi,
Welcome to the Box Community!
This will require our Cancellations team to work directly with you and it seems you already have an open ticket for this issue with one of our Cancellations associates. Please continue working with them and kindly check your email for updates.
Best,
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