Inaccurate freespace

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Box User

• January 19, 2025 03:29

Hi, my free space doesn't seem to be accurate.  Can you please help run a script to fix it please.

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  Ann

  • January 20, 2025 20:31

  Hi there,

  Welcome to Box Community.

  Please note that the accumulated storage and/or number of files will be updated and may take up to 24 hours to be correct. If the issue remains unresolved after 24 hours, please inform me and we will investigate further.

  For reference, you can visit this article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
   
  Thanks for posting!

  Best,
  Ann

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