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2FA won't set-up

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James Stagliano

I have a new phone. Trying to set up 2FA with my new phone. My 2FA is a code text based message. Tried to set up and keep getting an error message that the code is invalid. Similarly if I try to set up with email with the same error

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  • Rona

    Hi James, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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