Incident: Can't use Box as business plan though we've upgraded to business plan, not expired

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池内　椿

• January 24, 2025 06:16

I'd like to contact your billing team immediately.

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  Rona

  • January 24, 2025 23:13

  Hi Camellia, 

  Welcome to Box Community and glad to assist!

  To look into this issue, please reach out to our Billing team through billing@box.com or you can open a new ticket and contact Box Support. 

  Thanks for posting! 

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