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Need a copy of our contract

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Jackson Hebert

I need a copy of our contract, as we have a renewal coming up. Please advise, as this is the only channel which I can get support.

 

I will also add that, for a paying customer, the only way to get support is by posting on a community forum is just awful, awful customer service. I find it absolutely ridiculous that even though my organization spends in nearly $10,000 per year with Box, we are relegated to a community forum to get support is terrible. 

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  • Rona

    Hi Jackson, 

    Welcome to Box Community and glad to assist! 

    To get a copy of your contract with Box, please contact our Billing team. You can email billing@box.com or create a support ticket here. 

    Thanks for posting! 

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