Two Factor Authentication

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Angela Finn

• February 07, 2025 14:19

My colleague is being asked to use the authenticator to get code to access box.  He has never set this up and does not have Box on his authtenticator.  How does he get around this please.

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  Rona

  • February 12, 2025 22:48

  Hi Angela, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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