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failed to transfer admin to new person

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Cathryn Huibregtse Bimmel - Nagel

I am the current admin and am leaving and need to transfer the duties to a new person. I followed the steps under 'Transferring Admin Privileges to Another User'. But when I want to verify the request through the link in the email I get a message saying that I do not have priviliges to verify the admin transfer. 

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  • Rona

    Hi Cathryn,

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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