Product Guides are now only available at docs.box.com. Check out all the details on what's changed.

Box Status

Cannot edit and autosave shared Box files with MS Word on desktop

Completed
Follow
New post
Frederick Naumann

Good morning,

I'm having an issue with autosaving files to Box. I can view and open files from Box Drive in MS Word on my desktop just fine. But when I do this, the Autosave option is disabled by default. When I try to enable it, I get a dialog box saying "How do I turn on Autosave? Just upload the file. We'll save your changes as they happen." However, there's no option to save the file back to Box - the only option is OneDrive, but I don't want to create a duplicate in OneDrive. I want to open the file from Box and have the edits I make save back to the original Box file, because it's in a shared folder that my collaborators can view.

I've already installed the Box for Office integration as described in this thread: https://support.box.com/hc/en-us/community/posts/11167903415315-automatic-save-from-MS-word-to-Box. It hasn't made any difference. Does anyone know what I need to do to get these apps to truly integrate?

0

Comments

1 comment

Date Votes
  • Ann

    Hi Frederick,

    Welcome to Box Community.

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

    0
    Comment actions Permalink

Post is closed for comments.