Add existing user

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Whitney Jones

• February 12, 2025 16:53

Hi I just upgraded to enterprise and need to add users with existing accounts but I just get an error, I cannot invite them. Can you please post the solution to this problem so every other person that has this issue doesnt have to email you about it?

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  Rona

  • February 12, 2025 21:27

  Hi Whitney, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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