Reset the 2FA

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Ronnie Zhao

• February 13, 2025 01:44

Hi, Team

pls help rest the 2FA authentication for [personal information–redacted] account . 

 

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  Ann

  • February 13, 2025 20:59

  Hi Ronnie,

  Welcome to the Box Community.

  This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

  Thanks for posting!

  Best,
  Ann

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