Can't Sign In with Code from 2 factor authentication

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Jennifer Sutherland

• February 19, 2025 16:14

I have box on an Ipad and had to reset the Ipad. Now I can't login with the code provided from 2 factor authentication after re-setting that as well.

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  Rona

  • February 20, 2025 19:59

  Hi Jennifer, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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