Shared Folder Won't Let Me Get In

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Andrew Crane

• February 19, 2025 20:09

Hey, 

I was shared a folder and no longer can get access to it. Do you know why I can't and what I need to do so I can access it again? 

Thanks 

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  Rona

  • February 21, 2025 22:52

  Hi Andrew, 

  Welcome to Box Community and glad to assist! 

  We've recently exprienced an issue in the Box website that was shortly identified by our Engineering team. 

  I'm reaching out to confirm if Box is now working properly in your end. 

  We'd love to further assist! 

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