Sorry plan selection and payment processing

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鈴本泰典

• February 20, 2025 00:59

Just earlier today, I wanted to change my plan from [free] to [starter] for one person and one month, but I made a mistake on the screen and processed my credit card payment for one year and three people.
Can I change the payment amount to one person and one month?

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  Rona

  • February 20, 2025 22:46

  Hi there,

  Welcome to Box Community and glad to assist!

  For us to help with your Box upgrade, kindly contact our Sales team via box.com/pricing.

  Thanks for posting! 

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