Email Verification Link Expired

Answered

Follow

New post

Isabella Burzynski

• February 21, 2025 19:18

I am attempting to set up a new account. Every time I resend the link to verify my account, it is expired. Please help.

0

• 

  Rona

  • February 25, 2025 21:42

  Hi Isabella, 

  Welcome to Box Community and glad to assist!

  To complete your Box setup, you can reset the password for your Box account, follow this process:

  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
  2. Check your email, you will receive an email with a link to reset your password.

  • • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
    • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
    • Also, check your spam folder in your email client for this email.

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.