Login error

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haraikawa

• March 07, 2025 11:34

Dear Support team,

The following two users from our China office cannot log in to the BOX server through the BOX website using Microsoft Edge.

Users:

　[personal information–redacted]

　[personal information–redacted]

How to access without login error?

Login error message is uploaded in this post.

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• 

  Ann

  • March 07, 2025 21:35

  Hi Haraikawa,

  Welcome to Box Community.

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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