How can I reset a user for MFA to re-register on their new phone?

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Wilson Ye

• March 10, 2025 17:30

User replace his phone, how can I reset the MFA for this user?

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  Rona

  • March 11, 2025 19:37

  Hi Wilson, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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