Canvas not allowing dit

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Patrick Carey

• 7 days ago

Hello - I am working in Canvas and occasionally it just locks me into a "view only" mode. If I try to edit on iPad, I'm still locked into "view only" mode. Any help / experience with this issue would be greatly appreciated. Thanks!

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• 

  Rona

  • 5 days ago

  Hi Patrick, 

  Welcome to Box Community and glad to assist! 

  While we investigate, can you start with these troubleshooting steps?

  • Updating your browser to the latest version
  • Clearing your browser's cache
  • Using Box with an alternate browser, computer, or network. 

  Hope it helps! 

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